We cover taxes & duties for the EU

Shop treasured Archive pieces

Free UK Returns

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Contact Us

We love to hear from you! Please see helpful links below for how best to direct your query. You can track your order via DPD or Royal Mail (mainland UK) or DHL (Northern Ireland, Channel Islands and International) using the number in your confirmation email.

General Info

  • Email Us

    Open Mon-Fri 9-5.30 GMT

    customercare@rixo.co.uk

  • Chat to Us

    Message us directly Mon-Fri 9-5.30 GMT

    Live Chat

  • DM US

    We reply Mon-Fri 9-5.30 GMT

    @RIXO

  • Call Us

    Open Mon-Fri 9-5.30 GMT

    +44 (0)20 3355 9097

  • FAQS

    More questions are covered in our

    FAQs

Our dedicated Customer Care team is on hand to deal with any lingering queries, not only about your order but size and fabric information, styling advice, bridal, gift ideas, when an item is back in stock plus anything else you wish to know about RIXO! The little things make our pieces exceptional, and to us no question is too small.
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Get in Touch

Wholesale & Press

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Come say 'hi'!

Visit us in London at RIXO Carnaby Street, Marylebone High Street, or our King’s Road flagship. Click 'Find in Store' when browsing any of our collections to check stock availability.

Find a store

Please select which site to visit:

Reasons to Shop RIXO

  • Fallback Geo Switcher USP
  • Free returns
  • Next working day delivery available
  • RIXO rental
  • Try before you buy service
  • EU taxes & duties included
  • Shop in euros
  • Euro sizes
  • Here to help via phone, live chat & email
  • EU taxes & duties included
  • Shop in euros
  • Delivered in 2-4 days
  • Here to help via phone, live chat & email
  • Shop in dollars
  • US sizes
  • Delivered in 2-4 days
  • Taxes and duties calculated at checkout
  • You’ll find our site in GBP (£s) and UK sizing. If you need any assistance with shopping, please contact us via email, live chat or telephone and use our size guide. Shipping is £15 + duties and taxes and delivered within 2-4 days.
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"My shopping experience with Harper felt groundbreaking... It was so nice to able to try clothes in the comfort of my own home."

Try before you buy

Live in the UK? Try on up to four pieces in the comfort of your home and only pay for what you keep.*

Concierge service also available for customers in Greater London.

No upfront payment for pieces, credit-free.

5 day try on period once pieces arrive.

Send off any returns within this period for free.

Charged after 5 days for pieces kept.

How it Works

"My shopping experience with Harper felt groundbreaking... It was so nice to able to try clothes in the comfort of my own home."

Credit-free, no hidden fees.

*Excludes Northern Ireland.

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Subject to approval. Checking for eligibility is immediate and won't effect your credit score.

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Find your perfect piece

Try before you buy

Try on a selection of pieces at home.

Only pay for what you keep.

How it Works

Credit-free, no hidden fees. UK only, excluding Northern Ireland.

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