An Important Brexit Update for our EU Customers
We’ve made some changes with YOU in mind!
As with so many others, we’re currently working on the changes brought about by Brexit and we want to keep you, our customer, and your experience with RIXO our priority as we make the needed business changes.
Going forward from today, prices for the following countries will be inclusive of both VAT and duties – you’ll not have to pay anything additional upon receipt of your RIXO pieces:
For all other EU countries not listed above, there is the unfortunate new reality of now having to pay duties upon arrival of their parcel. We want to minimise the impact of this, so we have stopped charging VAT and adjusted our prices to make things a little bit easier on customers in these countries.
We’ll continue to monitor the situation, assess our shipping methods and always do our best to keep our customers first and we hope this initial change makes things just a little bit easier on you.
Our team will continue to come to make some changes to ensure that from the moment you click ‘purchase’ to the moment your parcel arrives at your front door, the journey is as effortless and smooth as possible... for YOU!